Opening Hours
Effective Date: 10/23/2023
PositanoWine.com offers in-store pickup as the only delivery option for our products. We do not provide shipping services. This policy outlines how in-store pickup works and what you need to know as a customer.
Placing an Order
To place an order for in-store pickup, follow these steps:
Upon successfully placing your order, you will receive an order confirmation email. This email will contain important details, including your order number and the estimated pickup time.
Pickup Process
Visit our store at 250 King George Road, Brantford, Ontario during our regular business hours.
Provide your order number and the name associated with the order at the customer service desk.
Our staff will retrieve your order, verify your identity, and hand over your products.
Pickup Times
Your order will typically be ready for pickup within [Insert Timeframe], unless otherwise specified. You can check the specific pickup time in your order confirmation email.
Payment
Payment for your order is completed online during the checkout process.
Cancellations and Changes
If you need to make changes to or cancel your order, please contact our customer service as soon as possible. Changes and cancellations are subject to our change and cancellation policy.
Contact Information
If you have any questions or require assistance with the in-store pickup process, please feel free to contact us at: https://positanowine.com/contact/
